Business Process Index

Solutions Catalogue - Business Process Index

Applications Hangar	Applications Head Office	Applications Operations	IT Infrastructure	Services
for airline maintenance, engineeering & MRO solutions To HANGAR	for airline financial, accounting, administrative and marketing solutions To HEAD OFFICE	for airline flight, airport and cargo operations solutions To OPERATIONS	for IT security, data base, network, SDLC & QA systems To INFRASTRUCTURE	for consulting, hosting, outsourcing & training To SERVICES
DOCUMENTATION Maintenance Manual Records Task Cards Technical Publications IN FLIGHT Diagnostics MAINTENANCE PLANNING & SCHEDULING Compliance Engine Long Range (Base) Maintenance Program Project Management Resource Planning & Scheduling Short Range (Line) MATERIALS MANAGEMENT Inventory Parts Ordering, Receipt & Tracking Rotables Spares Stores Tooling MRO Base Maintenance Control Systems Engine Fleet Management Line Maintenance Shop Maintenance Tracking SECURITY Facility	ACCOUNTING Cargo Claims Cargo Revenue and Mail Corporate & Finance Passenger Revenue Proration Station Accounting ADMINISTRATION Corporate Records Enterprise Content & Document Management Human Resources IT Governance Labor Relations Payroll Planning & Scheduling Safety, Security & Audit MARKETING Call Center Customer Loyalty (Frequent flyer) Customer Relations Direct Mail and Fulfillments e-Business Fares Display & Distribution GDS Data Analysis Marketing & Management Information Planning Pricing and Revenue Management Yield and Inventory Control SALES Deal Management Sales Force Automation Sales Office & Corporate Travel	AIRPORT OPERATIONS Airport Operations Catering Gate Assignment & Planning Ramp & Ground Support Control Staff Scheduling CARGO OPERATIONS Customs Dangerous Goods Ground Handling Messaging, EDI and Reference Data Planning (staff) Reservations & Tracking Sales Security - Cargo ULD Control CREW OPERATIONS Accommodations & Positioning Integrated Solutions Pairings Planning Remore Access Rostering Scheduling & Leave Tracking Training FLIGHT OPERATIONS Commercial (costing) Day of Operations Fleet Management Flight Following Flight Planning Fuel Planning Integrated Solutions Management Information - Operations Data Operations Control Schedule Planning Simulator Training Weight and Balance IN FLIGHT Data Collection and Analysis Entertainment & Information In Flight Sales PASSENGER PROCESSING AND MANAGEMENT Baggage Handling and Tracing Boarding Verification Check In & DCS Employee Travel Fare Quote Flight Firming Flight Information Display (FIDS) Passenger Management Reservations Seat Selection Security Ticketing	DATA CENTER Data Base Systems Development and Modeling Tools HostTransaction Processing Messaging Middleware Networks Operating Systems Project Management Tools Reporting Tools Storage Management Web Tools INFORMATION SECURITY Anti Virus Biometrics Cryptographic Control Tools Data Base Security Firewall Intrusion Prevention and Detection Secure Email QUALITY ASSURANCE Network Vulnerability Management Source Code Scanning Web Application Security - Vulnerability Scanning Web Testing	IT CONSULTING Airline and Airport Application Development Aviation Maintenance, Engineering and MRO Executive Search Information Security IT Strategy and Management IVR Mainframe TPF, MVS. VM Network and Infrastructure Systems Integration HOSTING AND OUTSOURCING Airport Ground Handling Application Development Cargo Community and EDI Systems Cargo Hosting Cargo Revenue Accounting FIDS Flight Information Display Systems Freght Forwarding Maintenance, Engineering and MRO Marketing Reservations and CRS Hosting Revenue Accounting - Passenger and Cargo TRAINING Simulator Technical